Spivey's Heating & Air Privacy Policy   

Last Updated: 02/03/2025

At Spivey's Heating & Air, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect personal and non-personal information to provide better services to our customers. This includes:

A. Personal Information

Name

Phone number

Email address

Home or business address

Payment information (when applicable)

Service history

B. Non-Personal Information

IP address

Browser type and version

Pages visited on our website

Referral sources

Time and date of access

2. How We Use Your Information

We use the information collected to:

Provide HVAC services, including installations, repairs, and maintenance

Schedule and confirm appointments

Respond to inquiries and customer support requests

Send service-related updates and promotional offers (with your consent)

Improve our website and services

Ensure compliance with legal and regulatory requirements

3. How We Protect Your Information

We take appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include encryption, firewalls, and secure servers.

However, while we strive to protect your personal data, we cannot guarantee absolute security. You share your information at your own risk.

4. Information Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. However, we may share it with:

Service Providers: Trusted third parties that help us operate our business (e.g., payment processors, email marketing providers).

Legal Compliance: If required by law, court order, or government request.

Business Transfers: In case of a merger, sale, or business reorganization, your data may be transferred.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience. These cookies help us analyze web traffic, personalize content, and remember user preferences.

You can disable cookies in your browser settings, but doing so may affect website functionality.

6. Your Rights & Choices

You have the right to:

Request access to your personal data

Correct inaccuracies in your information

Opt-out of marketing communications

Request the deletion of your data (subject to legal obligations)

To exercise these rights, contact us at [Insert Contact Information].

7. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Spivey's Heating & Air

 4615 County Road 28

Slocomb, Alabama 36375

334-435-2827

spiveysheatingnair@gmail.com

Thank you for trusting Spivey's Heating & Air with your HVAC needs. Your privacy is important to us!